Big Changes Ahead: Your Care, Reimagined

📣 Patient Notice – Effective September 1, 2025 📣

Dear patients,

I’m pleased to announce that Innovative Urgent Care & Family Health Clinics will adopt a new name—Innovative Primary Care—to reflect our deeper commitment to long-term wellness and preventive care. Alongside this change, you’ll see meaningful upgrades designed to make your care smoother, more personal, and easier to access.

What to expect:
• Expanded services: chronic disease management, preventive screenings, hormone optimization & weight-management programs, and coordinated urgent-care access for established primary care patients.
• Seamless scheduling: self-service online booking, same-day telehealth slots, and streamlined prescription refill policies—no more fragmented phone tag.
• Personalized care plans: longer appointment times, proactive follow-ups, and a care team that knows your history and goals.
• Continuity you can trust: a single, integrated record so every clinician sees the whole picture—minimizing duplicate tests and maximizing results.

🎧 Tap the video below to watch a brief overview, and stay tuned for detailed emails and portal messages in the coming weeks. Thank you for entrusting us with your health. These enhancements are designed to provide you with the thoughtful, coordinated care you deserve.

— Dr. P. John Schanen, APRN & the Innovative Primary Care Team

Innovative Primary Care Informational video